A pension is often the largest sum of money people have in their lifetime.

Fraudsters are always finding more sophisticated ways to part savers with their hard-earned pension money. So, it’s essential that members know how to spot a scam, and understand the steps they should take to protect their pension savings.

This pensions toolkit is here to help you communicate the dangers of scams with Fund members, and to share some tips on how to keep their money safe.

Visit pensionscommstoolkit.railpen.com and filter for ‘BTP’ at the top of the homepage to get started.

What does the toolkit cover?

• The scale of the pension scams problem – 26.4 million was lost to pension scams in recent years, but less than 1 in 5 instances of scams are reported.
• Why members should always beware of scams, and know the warning signs. Once the money is gone, it’s almost impossible to get back.
• How to spot the warning signs of a pension scam, including some of the common expressions scammers use to trick people.
• The steps members can take to keep their pension savings safe, such as keeping their guard up and ignoring anything that sounds too good to be true.

What content is included in the toolkit?

We’ve provided you with a mix of resources to give you the best chance to reach all your employees.

The content is covered in various formats, including:

• A document to help you get the most from this toolkit
• A campaign plan
• Informative articles, including 2 ScamSmart case studies
• Email templates
• Useful infographics
• Attention-grabbing posters
• A suite of social media posts
• Eye-catching web banners

It’s entirely up to you how you use the materials in the toolkit

You might share this content on noticeboards in your offices, or you may want to post an article on your intranet or to send an email round to colleagues about the importance of staying vigilant to pension scams.

We’ve outlined the steps you may want to take if you decide to launch a pension scams awareness campaign with your employees in the campaign plan document.

How to use and access the toolkit content

You can find simple instructions on how to use the pensions communications website and how to download content in the news section of your Employer Portal here.

Share your ideas for future content

We’d love to hear your feedback on the toolkit and any ideas you may have for future topics. If you’re using the toolkit content we’d love to hear what you’ve got planned and how it worked for you.

Let us know what you and your employees think by emailing toolkitsupport@railpen.com or speak to your Client Relationship Manager.

*Research by the Pensions Management Institute (PMI).