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News

News updates

List of news updates
6 Mar 2026     |     14:04 PM


Managing your authorised users

As an employer, it’s vital to regularly review and update the list of authorised users who have access to your portal. This not only protects sensitive information but also ensures you meet your regulatory obligations.
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MFA
23 Feb 2026     |     11:09 AM


Introducing multi-factor authentication (MFA)

To strengthen security on your employer portal at Customers.myrailpen.com, we’ll be introducing multi-factor authentication (MFA) from the end of March 2026
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4 Feb 2026     |     12:35 PM


More free webinars for you in 2026

Learn how to navigate the employer portal and enhance your knowledge of the RPS with our webinars.
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Person laughing at their laptop
4 Feb 2026     |     12:23 PM


Member webinars: new topics and more learning opportunities for your staff

Dates for your employees’ diaries
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2 Jan 2026     |     13:26 PM


Helping you explain retirement options to your employees

Check out the latest pensions toolkit – now available online.
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Additional voluntary contributions
9 Dec 2025     |     12:26 PM


Additional Voluntary Contribution - support if you make a mistake

If you accidentally stop a member’s Additional Voluntary Contribution (AVC) payments, it’s important to let us know.
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